How was your Ayotte Waterproofing "The Basement Doctor" experience?

If you recently received service from the waterproofing experts at Ayotte Waterproofing "The Basement Doctor", we would love to hear about your experience.

Leave a Review

Ayotte has worked with me to get and keep my old basement dry. Everyone there has been helpful and professional, from the crew to the office staff, to the Doctor himself. Costs were reasonable for the great service and results provided.

Myrna M.

This is the second time, in two separate houses, I have used Ayotte-The Basement Doctor! Both times they left the basement & work zones better than we ever expected! The jobs were performed well above our expectations!
I will recommend them to anyone!

Michael B.

I can't say enough good things about this crew. They were so respectful and so focused on doing a good job as well as making sure I understood what they were doing and why. I would recommend this company for sure! This company worked at my house 3 days and everyday when they left it was cleaned up and neat. No mud/dirt left all over the driveway. They covered surfaces (stairs-carpet etc. ) to keep things as clean as possible and protected. They also made sure that any equipment that was left from day to day was secure so no blowing around after they left. I really appreciated the fact that they dug the area for egress windows by hand which really kept my lawn and yard protected.

Marilyn L.

The crew showed up right on time and started work as soon as Ashley explained again exactly what the scope of the job would entail. It had been raining for a few days and their was additional areas of water than were present at the time of original estimate. I was able to add an additional 13 feet of trench to the job. Even though it required getting more materials they addressed the new work without hesitation. It was raining outside so I invited them to stage their equipment and materials in my garage. Throughout the day the wind blew some leaves into the garage. At the end they even swept out all of the leaves from the entire garage. When finished they cleaned the entire work area and even mopped the areas that were used for travel only. A top notch job by extremely professional individuals.

Douglas Roth

We met with Bill and he went out of his way to expedite the repairs that were needed to get our basement dried out. His crew made sure that all repairs were done properly and in a very timely manner. They were VERY professional and courteous and worked very hard to be sure the repairs were completed properly. My wife and I would recommend Bill and his crews to anyone in need of their services. I want to take this opportunity to say..."Thank you for a job well done

Robert Adamowski

Ayotte 'The Basement Doctor' did work early this Spring in my basement. I want to tell you how very pleased I am with your work! I have had a DRY basement ALL Spring & with all the rains we got, it was really a good chance for it to leak or make a mess if it was going to!!
I really want Ayotte Waterproofing & others to know what a good job your company did and how much I appreciate you.

Carol L.

Thus far I am well pleased with the job and the professionalism of the work crew. I would refer others to your company without reservation.

Margaret J.

Just a note to let everyone know how pleased my wife & I are with the great job done here! Great crew of men, hard workers, and efficient use of time & worked well together. We recommend you to all. A BIG Thank you! Doug & Bernie. PS-give them all a raise!

Doug C.

Bay City

I've been meaning to write this letter for a long time. You did work for us about 3 years ago. We have had no problem with water in our basement since you dug up along a wall of our basement and put in some drainage tile. I thought it was going to be really messy but it was not bad at all and the workmen did a GREAT job of cleaning up afterwards, and were very considerate and knowledgeable.
Thank you so much!

Mary E.

South Lansing, MI

I appreciate your help in solving my problems with my crawl space. A month has gone by since your crew has done their job. So far so good. My sump is working and the crawl space is dry. Your crew was very hard working and polite.

Alice T.

Thank you for doing a great job on my basement. I am very satisfied. I will gladly recommend you to anyone who needs their basement waterproofed in the near future.

Mary T.

Thanks for the good work, especially the way the work was conducted with great care so as not to make a big mess. I would recommend you to my friends.

William G.

We had a window well put in by a basement window that was leaking water into the basement. The estimate was accurate, the work done in a timely manner, the workers were courteous, and cleaned up after the job. So far, we have not had any water come into the basement at this location since we did the work


Recently had my basement fixed by Ayotte Waterproofing. They installed a new drain tile line along the inside and also installed a new drain line from the sump pump to the outside by the road storm drain. The workers were very prompt, very professional, very courteous and did an excellent job. They cleaned up afterward and everything is working beautifully. The basement is now bone dry. This company is highly recommended by us.

Rick and Judy

We recently had your company do another job at our home. This time the work was done inside on a different wall. As with the original job, the results are amazing. Right after you finished the work, we got a fair amount of rain and I am ecstatic to report we had NO water in the basement! How exciting after 24 years of a leaky wall!! Thank you, thank you, thank you.

You arrived on time and finished well within the projected completion time. We would heartily recommend your company to anyone that needs their basement "dried out".

Bill and Nancy R.

Once again you did a great job. With me being in Real Estate I have referred many of my clients to you. The job went well.


I am very happy with the work content, clean-up,and the professionalism of the crew that performed the job in my basement. I have a friend of mine that needs work and I recommended your company. Thank You.

James M.

The only drawback in the house we wanted to purchase in April of 2006 was the leaky basement. Your knowledgeable supervisor and crew were great. You analyzed the problem, fixed the walls and redirected the leak toward a newly created sump pump area resolving the problem. I am now a believer in "The Basement Doctor". Thank you.

Holly B.

Hi, I just wanted to thank you for the great job you did for me. This was the second wall I had to have repaired and they fixed it as good as new. They were very fast and the clean up was better than I expected. Thanks again.

Rene H.

The entire process was very easy and fast. Everything that Bill had said would be done, was done on time and looked great. I could not even tell that they were even there.. except of course for the lack of a water leak!! Excellent job. I would and have recommended him to friends and family of mine. Again thank you for the great service and workmanship.



Had some basement repair work done over the past week and all the work was professional and everyone did a great job. I had part of my basement done 5 years ago also and has worked out great over the years with no problems. Thanks for the great work.

James I.

The first time you fixed our basement was 18 years ago and now the other end had a problem. Having such good results years ago with no problem, we called on you once more. We are much satisfied, so much so, we gave your name to our neighbor and he also had work done. We hope not to see you again, sorry about that!!


We recently bought a house that had a leaky basement. Our realty agent suggested that we contact Ayotte "The Basement Doctor" as they had a good name in the area and he was familiar with their work. We are so glad that we did! From scheduling an inspection/quote through the completion of the project, the crew was easy to work with and very professional. They performed quality work and ensured that everything was cleaned up and back in order before they deemed the job complete. We're very pleased with their work and recommend them without hesitation.

Ed and Lisa

Grant Hamady Realtors is a real estate/property management company. We manage several hundred houses for Owners. When we have a house that has a problem with water in the basement we always call Ayotte Waterproofing. They give free estimates in a timely manner, they give prompt, professional service and have a friendly staff. They warranty their work and are very easy to work with. We would recommend this company to anyone that has a water problem in their basement.

Jennifer S.

Bill: I want to commend Ashley and John, the two men who repaired our basement floor/wall on August 7th. They were excellent in every respect: they were professional, knowledgeable, courteous and their clean-up was among the best.
The next day we had nearly 3 inches of rain...a good test for the quality of work done and wha-la...NO LEAKS!!!! Hooray!!
Bill, your diagnosis of the problem was right on and I thank you for that. A thank you also to Chris as well who stopped by the house during the work to see that everything was going according to plan....and of course, it was.
Thank you for your honest work and fair pricing. I would be most happy to recommend your company to anyone who is in need of the product and service you provide. Feel free to have them call me if so needed.
Thank you again for the superior work and job well done!

Jack W.

Grand Blanc, MI

I waited way to long to get my water problems in my basement fixed. Same old excuses, Will it really be dry? Will they find more problems because I've waited so long? Can I really trust anybody?
Well I checked around and got a referral and we decided to call Ayotte Waterproofing to come look at it. ONE year later (procrastinating again!)I decided to get it done and I could kick myself for having waited.
I was very impressed with everyone we dealt with. The workers were excellent in their work and there attitude. They did an excellent job. The results were amazing. The clean-up was performed by the crew beyond our expectations. We have not had any water in our basement since the work was done. We would highly recommend their work to anyone who has water problems...Don't Wait!!!!!!!!!!


I have waited a year to see how the waterproofing of my basement would stand up before I made any references. I am very happy to say that my basement has been dry as a bone since my work was completed. The workers arrived on time, worked like crazy for three days, and cleaned everything up nicely. A smallwater pipe was damaged and they had a plumber come and fix it at no charge.
An old metal laundry tub fell apart during moving and they installed a replacement at cost. I was exceptionally pleased with their outstanding service. My only wish is that I had called them several years earlier and avoided hundreds of dollars in costs in fruitless repairs and headaches. My basement was a wreck but now it is a wonderful living space.

Martin S.

We recently had our basement waterproofed by the crew described to me as the "A-Team". We are totally satisfied with the job we received. All the work was excellent and very professional.
From our initial call to the office secretary to the estimate and description of needed repairs by the owner, Bill to the actual completion of the job by the "A-Team", we are completely pleased with the outcome. I guess time will tell if all our problems have been solved. With the lifetime warranty we are not too concerned. I'm sure the trust we showed in using your company will prove itself. Again, THANK YOU for the fine service. No one could have done any better!
We would recommend " the Basement Doctor" to anyone.

Bill and Pam B.

After struggling with water problems in our basement, we decided to call Ayotte Waterproofing for an opinion on our problems. They were prompt and courteous in getting back to us. We scheduled a time to have the work done. Everyone we dealt with was excellent in their work. The crew was very efficient and did an excellent job. The results were amazing. The clean-up was performed by the crew beyond our expectations. We have not had any water in our basement since the work was done on January 30th. We would highly recommend their work to anyone who has water problems. This is the first time I have ever had anyone work for me that I have been so impressed with that I have given a referral


Thank you! Thank you for the fantastic work on my leaky basement. Your crew was in and out in a day. They were kind and considerate and worked quietly as possible and efficiently. How they left the basement so clean is beyond me because the work was so extensive. It has been a few months since the work. There has been plenty of water outside, but not one drop inside the basement. It is, as they say, "Dry as a bone." The basement is beautiful, dry, and clean and we are very happy with the work.
It is our pleasure to recommend Ayotte Waterproofing to anyone needing the Basement Doctor.
Thank you again and we will be passing the word.

Ada and Val W.

This letter can serve as a referral for clients interested in waterproofing their basement and related services Ayotte Waterproofing performs. We found the company to be prompt, efficient, dedicated, honest, and financially reasonable. I called on a Saturday between holidays and received a call back only a few hours later. My choice to call them was because someone in a related business said they would give an honest, fair answer and even tell how to correct the problem ourselves. Having an incredible amount of water in my basement over the years, I definitely did not want to invest unwisely and have the problem remain, so this referral piqued my interest. I also went onto Ayotte's website and saw all the positive comments from other clients. I am happy to report that they lived up to their reputation. Their quote was very detailed, and every step of the process was thoroughly explained. The workers were polite, patient (with all of my questions), dedicated, respectful, and efficient. They worked together as a team to solve issues and worked late (even in the dark) to insure the job was finished on time. We also were given advice as to how to do a few repairs ourselves including samples of repair parts. I will be telling my friends and family about the excellent performance of the company, and look forward to finally having a dry basement.

Tanya W.

Thank you so much for my dry basement. I love it.... I don't go into a panic attack every time it rains now


Thank you for replacing my broken sump pump pipes. Your men did a terrific job from start to finish. Not once did I hear them complain about working in 90+ temps. for two days. No mess left and they even reseeded where they had to dig up my lawn. Thank's again.

Nora M.

We had waterproofing done in our basement today. The crew that came out was very professional. They answered any questions we may have had. You would never have known that they were working in our basement today due to the cleanup afterward. We highly recommend the basement doctor to family and friends. Thank you!

Myriam M.

The egress window install went great...from the time bill gave an estimate to the final clean-up, everybody was courteous....the placement of the unit between gas meter and air conditioner left no room for error.....all the materials are of good quality...would gladly go with ayotte in the future.

Brian & Ieda

Ayotte The Basement Doctor just finished shoring up the walls of my basement.
Can not say enough good comments about this company! They knew I was in a timeframe pinch and squeezed me into their schedule.
Every person in this company from Bill, Amber, Ryan and the entire crew that did the work are top notch. They showed me every step of the way as they progressed. They even left my basement cleaner than it was before they started!
I highly recommend this company for basement work!

Dawn R

Exceptional service, timely and a job well done. Highly recommend without any reservation!
The Basement Doctor treats you like family. Amber is amazing!

Thank you for your services!

Karen M

Have problems with water in bottom floor of trilevel water coming in , called basement doctor (Ayotte water pro), Bill gave me free estimate, told me my problem is plugged line coming from crock even told me who to call to unplug line Johns Plumbing/ rooter-man. Very happy with service. He did not try to sell me something I did not need.

Charles K.

Bill, you have a very polite crew working for you. I was very impressed with their workmanship & professionalism. I would totally recommend you if anyone asks. Thank you, Brenda


Ayotte Construction & Real Estate, Inc. provides services under the name "The Basement Doctor" mark in the State of Michigan only. Ayotte Waterproofing, "The Basement Doctor", is not affiliated in any way with either J & D Home Improvement, Inc. or Aqua Technology, Inc., which have rights to use Basement Doctor mark for services in designated areas outside the state of Michigan.